Privacy and security

By registering as a user, the user accepts that his/her personal data provided or that will be provided in the future through said service, are archived in a personal data file under the responsibility of MUCHOHOTEL, S.A., whose address is Plaza Ramón Berenguer el Grande, nº 2., 08002 Barcelona, Spain.

Data registered as such may be used in the rendering and administration of MUCHOHOTEL services, processing reservations and payment of products and services through, call centres, mobile communication systems based on GSM, GPRS or UMTS technologies; incident management; creating statistics; sending offers and other business promotions through email, SMS, MMS or any other analogue method belonging to MUCHOHOTEL, S.A.; carrying out prize draws and subscription to newsletters for the aforementioned company.

The user will have the right to access these automated files at all times, and is able to exercise his/her right to modify, cancel and oppose to said data in complying with the terms included in the Spanish data protection legislation. To this end, the user must email from the account he/she used to register to rectify, cancel or oppose his/her data in the MUCHOHOTEL file, stating the action required in any case. In the event that the user were not able to access this email account, he/she must send a letter to the following address: Plaza Ramón Berenguer el Grande, nº 2, 08002 Barcelona, Spain. This letter must be signed and certified, stating the action requested and include a photocopy of the user's identification document (e.g. passport).

All data required for user registration must be included, unless otherwise stated, on the registration form. MUCHOHOTEL can deny the interested party's registration if such data is not provided. Furthermore, the user is informed that to contract products and services, MUCHOHOTEL must pass on the user's personal data to product suppliers and service providers chosen by the user, which must exclusively use these data to fulfil the object of the contract.

Furthermore, in accordance with article 34.e) of the Spanish Organic Law 15/1999, of 13 December on personal data protection, the user gives consent that MUCHOHOTEL may transfer his/her data to the addressees in any country in the world, even those that do not offer the level of protection comparable to the Spanish data protection law, considering the aforementioned terms and conditions. The user's consent to treating and transferring personal data can be cancelled at any given time. This can be made effective through written communication to the person responsible for the file as described above. Lastly, the user is informed that his/her data will be treated confidentially and archived in servers that comply with the requirements established in the Spanish law on data protection.

Hotelius uses one of the most secure technologies to protect your card details. It therefore complies with all international privacy standards.

Terms & Conditions

The following terms and conditions serve to regulate the access and use of the URL address (hereinafter the PORTAL), property of Hotusa Hotels S.A. (hereinafter HOTUSA), registered as HOTUSA, C/ Mallorca 351, 08013 Barcelona, with tax identification number CIF A - 60156502, registered with the Mercantile Registry of Barcelona with the following details: Page 199 of Volume 41.179 of Companies, Sheet B - 81.262 and the natural person, hereinafter THE USER, who may access the page to obtain information and contract the services offered through the PORTAL.

Prior to the contracting of services, the USER must read the present Terms and Conditions and expressly accept them by clicking on the “I have read and accepted the terms and conditions” button found at the end of the form. The USER should refrain from contracting the services offered by HOTUSA if they do not accept the present Conditions.

EAN booking Terms & Conditions

The SSL communications protocol is used whenever Hotelius requests sensitive information from you. This means the information you send through the Internet, from your computer to our servers is encrypted and cannot be deciphered by anyone else.

This technology ensures and guarantees that your data cannot be intercepted, manipulated or forged. This makes Internet payments as safe as making a payment directly.

What does SSL mean?

SSL means Secure Socket Layer, which is a standard security technology on the Internet. It applies an encryption technology that allows us to transfer your confidential data securely. This prevents illegal entry or interception to the system while data are sent across the Internet. For greater security, these data are stored in a secure server protected by a continually monitored firewall. Powered by GeoTrust.

For greater security, Hotelius has the "GeoTrust" True Site Sign. This certifies that GeoTrust has checked the authenticity of our system's organisation.

Our website does not create nor can be considered to recommend or promote a hotel's quality, level of service or rating. Hotels' star ratings, carried out in compliance with international convention, provide information unrelated to the hotel type. Ratings used by HOTELIUS are based on evaluations carried out by the hotels, which are checked by HOTELIUS in agreement with its own assessment system and customer feedback. Additional information and hotel descriptions are also based on information provided by the hotel.

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